Our take
Samsung Bespoke AI Jet Bot Combo AI Steam+
Useful mopping and SmartThings integration, but dated tests found contrasting navigation and individual faults. Current reliability cannot be inferred from those units alone.
Effective mopping and extensive dock automation.
Software trouble and water-handling faults in reviewed units.
Homes prioritising ai object recognition.
Buyers who need a robot that is available to buy immediately.
- AI object recognition
- Steam mop sanitising station
What reviewers found
Samsung’s Combo AI offers effective rotating-pad mopping and substantial dock automation, but the tests checked show unusually different navigation experiences. Its SmartThings integration is appealing; software problems and individual faulty-unit reports make the first weeks of ownership especially important.
Mopping and pad care are the clearest strengths
TechRadar liked the mopping and extensive customisation. Lyd & Bilde also found the rotating pads effective and praised the station’s thorough washing and drying. The steam function is part of pad care at the station; these tests should not be read as evidence that the robot steam-cleans the floor itself.
[1][2]Vacuuming still needs some finishing
TechRadar found competent general pickup but less impressive suction and edge cleaning than it expected at this price. Its side brush also gathered hair. Lyd & Bilde was more critical of debris collection and noted hair caught around a wheel. For homes with long-haired pets, regular inspection of the underside remains part of the routine.
[1][2]Software and navigation varied sharply
TechRadar’s replacement review unit navigated well, but some app problems remained, including unavailable monitoring on iOS during testing. The original unit had required replacement after multiple faults. Lyd & Bilde’s longer trial instead found confused routes and unreliable object identification. These are dated test experiences, not proof that every current firmware version behaves identically.
[1][2]A substantial dock can also need attention
Lyd & Bilde liked the large tanks but later encountered water on the floor and repeated drainage warnings after twelve weeks. That documents a problem on its tested unit rather than a population-wide failure rate. Our interpretation is to assess both successful cleaning and dependable dock operation during the initial ownership period, instead of judging only the feature list.
[2]The exact VR7MD97714G family is identified by Lyd & Bilde. Both tests date from 2024; software issues and individual failures are attributed to those test periods, not asserted as universal current defects.
Sources (2)
- TechRadar: Bespoke Jet Bot Combo AI three-week review ↗Hands-on review
- Lyd & Bilde: VR7MD97714G twelve-week test ↗Hands-on review
Full specifications
- Claimed suction
- 6,000Pa, Digital Inverter motor
- Navigation
- dToF LiDAR with Active Stereo 3D sensor detecting objects from 1 cm high
- Dock
- Auto dust emptying with 99.999% filtration, auto water refill; 2.5L dust bag, 4L clean and 3.6L dirty water tanks
- Mopping
- Dual spinning mop pads at 170rpm; 100°C steam sanitising; 55°C hot-air drying
- Battery
- Li-ion
- Run time
- Up to 180 minutes; 300 minutes to charge
Sources
Videos
- Search YouTube for Samsung Bespoke AI Jet Bot Combo AI Steam+ ↗Search results may include similar models; check the model name.



