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What we know

SmartHomeAssistent's test is still in progress. What we cite from it below comes from the parts already published and may change, and it doesn't count towards our two-review minimum yet.

Two reviewers have tested it, and one has finished. Just A Dad Approved lived with it for three months in a home with hardwood, tile, carpet and a concrete workshop. SmartHomeAssistent is still testing: its page says 84% of test criteria have been evaluated, with important sections, carpet among them, still to come. Both liked the vacuuming and the mop. On hair and obstacles they differ: SmartHomeAssistent's published hair tests came out clean, while Just A Dad Approved found long pet hair wrapping the brushes.

Just A Dad Approved, hands-on, 3 months at home · SmartHomeAssistent, hands-on

Strong lab mopping, some hand scrubbing

SmartHomeAssistent has finished its mopping tests and gave top marks on dried stains and spilt coffee, with good results along the edge. Just A Dad Approved scored the mop 7 out of 10. It liked the scrubbing, but there's no cover over the roller, so the vacuum brush picked up water left on the floor and some transition areas needed scrubbing by hand. So it mops well, but the home test shows you'll still do some cleaning yourself.

Strong vacuuming, one hair warning

SmartHomeAssistent measured strong pickup on hard floors and short-pile carpet, and its hair tests on both came out clean. It hasn't tested thick carpet yet, and in its unfinished review it scored edge and corner pickup poorly. Just A Dad Approved rated carpet cleaning 8 out of 10 and said daily debris, pet fur and dust came up cleanly, but found long pet hair wrapped round the main brush, and the side brush tangled near rounded furniture legs. Hair length and test length differ, but neither review explains why the results split.

Refused one workshop floor

Just A Dad Approved found it refused the concrete floor of one workshop. That matters if you have a similar floor, though it doesn't mean it'll refuse every polished or bare concrete surface. The other review hasn't tested concrete yet. If that's a floor you need cleaned, check with Ecovacs before relying on it there.

Obstacles: the testers disagree

Just A Dad Approved rated obstacle avoidance 8.5 out of 10, one of the better systems it had tried, and liked the dirt detection and quick top-up charging. SmartHomeAssistent was less impressed in its unfinished test: 32 of 53 points on its obstacle course, and 96 minutes to clean its test room, which it marked down as slow. Just A Dad Approved also found the robot bulky and heavy. To be safe, pick up cables and small toys before a run.

Covers the X11 Pro Omni with the bagged dock. The X11 OmniCyclone uses the same robot with a bagless dock and has its own page.

Our take

Should you buy the Deebot X11 Pro Omni?

Best for: Homes where washing hard floors is the main job. Skip it if: You have lots of long hair or raised door thresholds.

The bagged X11 may suit a mostly hard-floor home if you prefer sealed dust disposal and accept limited finished testing. The roller scored well in an unfinished lab review, but a three-month home test found long-hair tangles, water pickup and a refused workshop floor. The OmniCyclone changes the dock, not the shared cleaning hardware; its extra reviews do not demonstrate that the Pro avoids these problems.

The X11 Pro Omni is the X11 OmniCyclone's twin with a conventional dock. The robot is the same, with a roller mop that's rinsed as it cleans and slides out towards skirting boards, and a quick top-up charge while the mop is washed. The difference is that the dock empties into a sealed dust bag rather than a bin you tip out. It's nearly 10cm tall, so it won't reach under low sofas.

Just A Dad Approved lived with it for three months and found long pet hair wrapped round the brushes. SmartHomeAssistent's test is still in progress, and its published sections praise the roller mop. Other specifications come from Ecovacs. It's a big, heavy unit, and you buy bags.

Where to buy

Where to buy the Deebot X11 Pro Omni in United Kingdom

No verified retailer listed in United Kingdom. Switch market above, or see the alternatives below.

Before you buy

The questions people ask about this one

Is it good for long-haired pets?

Maybe not. Just A Dad Approved found long pet hair wrapped round the main brush and the side brush over three months, despite the anti-tangle claims. In a test still in progress, SmartHomeAssistent saw its hair tests on hard floor and short carpet cleared fully, but those are short, controlled tests. If you have a long-haired dog or cat, look for a robot with a better long-term record.

Can it cross rugs and raised thresholds between rooms?

Ecovacs claims 2.4cm for a single threshold and 4cm for two steps, per the specifications. SmartHomeAssistent, still mid-test, got it over 2.4cm in its climbing test, and Just A Dad Approved said it handles small thresholds well. None of the reviews we use has confirmed the two-step figure, so if your doorway thresholds are taller than about 2.5cm, check before buying.

How often do I have to empty or refill anything?

The dock empties the robot into a 2.5L sealed bag and washes the roller in 75°C water, per the specifications. You still refill clean water and empty the dirty tank. Just A Dad Approved also found it needed an occasional scrub where the uncovered roller left water on the floor.

Does it fit under low furniture?

It's 9.8cm tall, per the specifications, so you need a gap a bit bigger than that, with room to spare. Just A Dad Approved also found it bulky and heavy. Measure under your sofa and bed before buying.

X11 Pro Omni or X11 OmniCyclone?

Same robot, different dock, per the specifications. The Pro Omni seals dust into bags you replace, while the OmniCyclone is bagless, so you tip out a bin instead. Just A Dad Approved points to the OmniCyclone if you'd rather not keep buying bags. It comes down to paying for bags or handling dust.

Alternatives

Other robot vacuums to compare.

See all models →
ECOVACS DEEBOT X11 OmniCyclone
ECOVACS · £699

DEEBOT X11 OmniCyclone

Why consider it: The same robot, which RTINGS found excellent on hard floors and stains, with no bags to buy.

The compromise: Vacuum Wars found damp debris could stick inside the bagless bin, making emptying messier.

Independently reviewedView profile →
ECOVACS DEEBOT X9 PRO OMNI
ECOVACS

DEEBOT X9 PRO OMNI

Why consider it: RTINGS and Vacuum Wars both found its roller mop effective on dried marks.

The compromise: Carpet edges may need a second pass, and it didn't reliably avoid pet mess.

Independently reviewedView profile →
ECOVACS DEEBOT X12 PRO OMNI
ECOVACS

DEEBOT X12 PRO OMNI

Why consider it: A month-long home test found strong washing and no long-hair tangles.

The compromise: The same test saw missed areas and the occasional skipped room.

Independently reviewedView profile →

Specs

Full specifications

Cleaning systemVacuum and roller mopSource: Ecovacs
Claimed suction19,500PaSource: Ecovacs
Height98mmSource: Ecovacs
Obstacle crossingSingle threshold up to 2.4cm; multiple thresholds and door tracks up to 4cm (claimed)Source: Ecovacs
NavigationdToF laser navigation; AIVI 3D 3.0 with RGBD obstacle avoidanceSource: Ecovacs
MopOZMO Roller 2.0, 200rpm; TruEdge 3.0 with 1.5cm extended reachSource: Ecovacs
Dock75°C hot-water wash, 2–4 hour hot-air drying, 2.5L dust bagSource: Ecovacs
Battery6,400mAh; 3h 10min charge; PowerBoost restores 6% in 3 minutesSource: Ecovacs
Bin and tanks0.22L dustbin; 4L clean water; 2.2L dirty waterSource: Ecovacs

Each specification names its source. Manufacturer claims are not independent test results; unconfirmed figures are labelled.

Owner reviews

Do you own the Deebot X11 Pro Omni?

Tell people how it’s held up: cleaning, maintenance, faults and support. Owner accounts are shown separately from independent reviews.

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