Our take
eufy Omni C28
Strong cleaning tests; obstacle handling is the compromise.
Vacuuming and mopping.
Clutter and furniture navigation.
Smaller mixed-floor homes that want roller mopping and automated maintenance.
Large cluttered homes requiring high-end camera-based obstacle recognition.
- A rotating roller wipes the floor as the robot moves.
- 15,000Pa suction — an advertised pressure figure, not a cleaning score.
- Five-in-one dock
What owners and reviewers say
The C28 has substantially stronger cleaning evidence than a single negative owner post would suggest. Tests agree on useful vacuuming and roller mopping, while obstacle handling and awkward furniture layouts remain the clearest compromises.
Strong pickup in two tests
Vacuum Wars found strong embedded-carpet cleaning, complete pickup in its flattened-hair test and no tangles in its long-hair trial. Tom’s Guide also measured high pickup in almost all its hard-floor and carpet debris tests, though hair on wood was less successful and an embedded fabric thread remained. These are direct cleaning results, distinct from the suction specification.
[1][2]Roller mopping and dock care
Vacuum Wars measured above-average dried-stain removal with little water left behind. Tom’s Guide liked the dock’s smaller footprint and removable tray, but noted that detergent must be measured manually. It also warned that both closures on the water tanks need fastening before lifting them. The station reduces mop handling; it does not remove tank care or careful refilling.
[1][2]Cleaning ability versus avoidance
Vacuum Wars found efficient routing but below-average obstacle avoidance and a body tall enough to limit furniture access. That difference helps explain why good open-floor test results can coexist with frustration in cluttered rooms. Floor preparation and the space between furniture legs affect how much of the advertised convenience actually reaches the household.
[1]Owner reports add a furniture warning
An owner returning the C28 after a month described hard collisions, reflective surfaces confusing the map and trouble around chair bases. They nevertheless liked its vacuuming, mopping and self-cleaning, and said Eufy accepted the return. Another C28 owner in the same discussion reported clumsy movement but good cleaning in a largely empty room. These accounts highlight layout sensitivity without establishing a general damage or failure rate.
[3]C28, E25 and E28 are distinct models. Results and customer experiences are attributed to the C28 only.
Sources (3)
- Vacuum Wars — C28 purchased-unit tests ↗Hands-on review
- Tom’s Guide — C28 two-week review ↗Hands-on review
- Reddit — C28 owner return and contrasting reply ↗Owner report
Full specifications
- Claimed suction
- 15,000Pa
- Mop pressure
- 1kg claimed
- Navigation
- iPath 2.0 LiDAR
- Brushes
- DuoSpiral automatic detangling
- Dock
- Five-in-one: empty, wash, refill, hot-air dry and wastewater collection
- Floor types
- Hard floor, rugs and carpet
- Model year
- 2026
- Battery
- 5,200mAh
- Mopping
- Extra-long roller mop with HydroJet self-cleaning; 1 kg downward pressure, 270 rpm
- Threshold clearance
- 0.79 in (approx. 20 mm)
- Run time
- Up to 123 minutes
- Self-empty interval
- Up to 75 days
- Mop
- HydroJet self-cleaning roller
Reviews
Editorial reviews
Customer feedback
4.68/5 · 154 customer ratings at eufy ↗These are customer ratings collected by the store, separate from the editorial reviews above.
Sources
Videos
- Vacuum Wars: Eufy Omni C28 Review: Eufy’s Best Robot Vacuum So Far ↗
- Dave Tries This: eufy omni C28 Review: Best Budget Robot Vacuum for Pets in 2026 ↗
- Search YouTube for eufy Omni C28 ↗Search results may include similar models; check the model name.



