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What reviewers found

Six reviews, mostly positive. Vacuum Wars and TechGearLab both rate it one of the best robots for pet hair, and Expert Reviews found near-perfect pickup in its lab tests. TechRadar, Trusted Reviews and T3 were impressed by the mopping, though TechGearLab couldn't get a dried coffee stain up. Obstacle avoidance is a consistent strength. The weak spots are edges, rug corners and deep carpet, where testers disagree on how much it leaves behind, and the roller only lifts a little over rugs.

Vacuum Wars, hands-on, Several weeks · TechGearLab, hands-on, Mar 2026 · Expert Reviews, hands-on, Sept 2025 · TechRadar, hands-on, Two weeks at home, Dec 2025 · Trusted Reviews, hands-on, Aug 2025 · T3, hands-on, Apr 2026

  • Hard floors

    Mixed results

    Expert Reviews got near-perfect pickup in its tests, but TechGearLab found it only decent, often leaving grains of sand and missing edges. Edges split opinion too: TechRadar was disappointed, while T3 thought them excellent.

  • Carpet and rugs

    Mixed results

    Good for upkeep rather than a deep clean. Vacuum Wars measured well-above-average grit removal from medium pile and TechRadar found mid-pile spotless, but high pile kept some rice, and TechGearLab saw fine sand left in the weave.

  • Pet hair

    Reviewers rate it highly

    This is its strongest area. Vacuum Wars measured well-above-average hair pickup from carpet with nothing wrapped round the brush, TechGearLab named it the best in its group for heavily shedding pets, and Expert Reviews lifted almost all its dog hair.

  • Mopping

    Mixed results

    TechRadar rated it some of the best mopping it had seen once set to maximum, and T3 had no streaks on vinyl. Trusted Reviews needed two passes for dried coffee and mud, and TechGearLab couldn't shift a dried coffee stain at all.

  • Navigation and obstacles

    Reviewers rate it highly

    Obstacle avoidance is a consistent strength. Vacuum Wars saw it avoid well above the average number of obstacles, TechGearLab found it mostly steered round cords, shoes and pet accidents, and TechRadar found navigation reliable, though it once dragged a charging cable.

  • Dock and upkeep

    Reviewers rate it highly

    Reviewers found little to do between runs. Expert Reviews only had to clear hair from the brush and rescue the robot now and then, and TechGearLab found the tanks were most of the upkeep. T3 notes the detergent bottle isn't refillable.

  • App and software

    Mixed results

    Expert Reviews, TechRadar and T3 found the app easy to use, with quick mapping and plenty of settings. TechGearLab found the layout not always intuitive, and Vacuum Wars says it lacks the polish and depth of Roborock or Dreame.

  • Noise

    Mixed results

    The robot itself is quiet: Expert Reviews barely noticed it with music on, and Trusted Reviews measured 59.3dB. The dock is louder when emptying, which TechRadar noticed and TechGearLab describes as a roar that's hard to ignore.

  • Reliability and support

    Not enough evidence

    None of the reviews we use has run it long-term. Vacuum Wars reports eufy replacing early leaking dirty-water tanks and Expert Reviews mentions early US reports of it powering off, but neither tester had those problems.

  • Value

    Mixed results

    Expert Reviews and TechRadar found it good value by robot vacuum and mop standards, especially on offer. TechGearLab was less sure, finding that pricier rivals from Roborock and Dreame clean better overall for a modest step up in price.

Verdicts come from independent, hands-on, finished reviews. An area needs at least two of them before we say more than “Not enough evidence”. We don't score robots ourselves. How this works

Outstanding with pet hair

Vacuum Wars measured 93% of flattened hair lifted from carpet, against an 81% average, and nothing at all wrapped round the brush in its long-hair test. TechGearLab named it the best robot in its test group for heavily shedding pets, the only one that picked up lots of fur without tangling. Expert Reviews got close to 100% in its dog-hair test, and TechRadar never had to cut hair off the side brushes. With a shedding dog or cat, this is the strongest reason to buy it.

Good on carpet, not a deep clean

Vacuum Wars recorded 88% of grit removed from medium-pile carpet, well above average. TechRadar found it perfect on mid-pile but saw it leave some rice on high pile. Expert Reviews saw it collect nearly 65% of flour from carpet, which it still called very impressive. TechGearLab was less generous: large debris came up, but fine sand in the weave was often left behind. Expect good upkeep, with the occasional proper vacuum for carpets.

Strong mopping, with stubborn exceptions

TechRadar got dried ketchup off best on maximum mode, while Trusted Reviews needed two passes for dried coffee and mud. TechGearLab couldn't remove its dried coffee stain at all. Vacuum Wars measured slightly above-average stain removal, with more water left behind than usual. Stronger settings helped in some tests, but stubborn marks may still need a hand mop. Keep within your flooring's water limits.

Avoids objects, misses some edges

Vacuum Wars recorded 21 of 24 obstacles avoided, against a 17 average. TechRadar saw it identify and label a cable, a shoe and a sock twice without error, though it once dragged a charging cable around in daily use. Edges are less tidy. The roller doesn't reach sideways, as Vacuum Wars and Trusted Reviews note, and TechRadar found edge cleaning disappointing, while T3 thought it excellent. TechGearLab also saw it skip corners and chew thin rug edges.

Mixed floors need some planning

The roller only lifts over carpet and can't be left in the dock. Trusted Reviews warns that longer-pile carpets can get wet, and T3 found it less adaptable than rivals that detach their mops. Both found no mop-only mode and no way to vacuum first then mop in one run. Vacuum Wars reports early leaking dirty-water tanks that eufy replaced, and Expert Reviews mentions early US reports of it powering off. Neither tester had those problems.

Our take

Should you buy the Omni E25?

Best for: Homes with mostly hard floors and a pet that sheds. Skip it if: Most of your home has thick carpet.

Consider it for a shedding pet in a home with mostly hard floors and low rugs. Compare the C28's current price if the floors are usually clear, but read its navigation limitations before choosing it. Both models need attention to rug clearance and routine cleaning of the dock and roller.

The Omni E25 mops with a long roller that's rinsed with clean water as it goes, with the dirty water scraped off into a separate tank, an idea eufy first used on the dearer S1 Pro. A front camera spots obstacles, and the dock empties the bin, washes and dries the roller, refills the water and adds detergent. It sits above the Omni C28, which drops the camera, and below the E28, which adds a detachable spot cleaner. With a laser tower on top it's about 11cm tall, so it won't get under some sofas and beds.

Pet hair is its strongest area. Vacuum Wars measured 93% of flattened hair lifted from carpet with nothing wrapped round the brush, TechGearLab named it the best in its group for heavily shedding pets, and Expert Reviews lifted almost all of its dog hair. Mopping divides testers. TechRadar called it some of the best it had seen once set to maximum and T3 had no streaks on vinyl, but Trusted Reviews needed two passes for dried coffee and TechGearLab couldn't shift a dried coffee stain at all. Vacuum Wars, TechGearLab and TechRadar all found it good at steering round obstacles. Deep carpets need care. The roller lifts only about a centimetre and can't be left in the dock, so Trusted Reviews warns that longer-pile carpets can get wet, and there is no mop-only mode. TechGearLab also found the dock roars when it empties, and thinks pricier Roborock and Dreame robots clean better overall.

Where to buy

Where to buy the Omni E25 in United States

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We’re still looking for more United States retailers for this model.

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Before you buy

The questions people ask about this one

Will it avoid cables and pet mess?

Vacuum Wars saw it avoid 21 of 24 test objects, and TechGearLab also found its avoidance useful. TechRadar still saw it drag a charging cable around in everyday use. Clear small hazards and check for pet accidents before a run, even with the pet setting on, because these tests can't promise it won't miss one.

Does it fit under low furniture?

Only if there's more than about 11cm of space. eufy lists the robot at 4.4 inches tall, per the specifications, and the laser tower doesn't retract. Expert Reviews measured 13cm and found it couldn't get under its bed, while T3 found it slipped under its furniture easily. Measure your gaps first.

Can it leave the mop in the dock for carpet?

No. The roller lifts about a centimetre but stays attached, and Trusted Reviews warns that longer carpet can get damp. Keep the robot off thick rugs while the roller is wet. Check what the app's no-mop setting actually does, since it may still let the robot cross the rug.

Can I just mop, without vacuuming?

No. Trusted Reviews and T3 both found only vacuum-only and vacuum-and-mop options, with no mop-only mode and no way to vacuum first and then mop in one run. That matters for wet spills, since the brush goes over them too. For most daily cleans it won't.

How big is the dock, and is it loud?

eufy lists the dock at about 37cm wide, 46cm deep and 44cm tall, per the specifications, and TechRadar found it relatively small for this kind of robot. The robot itself is quiet, and Expert Reviews barely noticed it working. Emptying is another matter: TechGearLab describes a roar that's hard to ignore.

How often do I have to empty or refill it?

eufy says the 3-litre dust bag lasts up to 75 days, per the specifications. You'll refill the 2.5-litre clean-water tank and empty the dirty one more often, and TechGearLab found that was most of the upkeep. The detergent comes in a non-refillable bottle, so T3 notes you'll be buying replacements.

Alternatives

Other robot vacuums to compare.

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eufy Omni C28
eufy

Omni C28

Why consider it: Tests agree on strong vacuuming and roller mopping for less money.

The compromise: No camera, so clutter and awkward furniture are the clearest compromises.

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eufy Omni E28
eufy

Omni E28

Why consider it: The same roller-mop robot adds a detachable cleaner for fabric and one-off spills.

The compromise: Its robot cleaning varied a lot between tests, especially on carpet and stains.

Independently reviewedView profile →
Dreame L50 Ultra
Dreame · $899.99

L50 Ultra

Why consider it: A three-month family-home test came away happy with how convenient it is.

The compromise: RTINGS found much weaker debris removal in its lab.

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Omni E25 head to head

Head to head

eufy Omni C28 vs Omni E25

Our verdict: Expert Reviews found similar cleaning in its E25 and C28 tests. Vacuum Wars measured better obstacle avoidance from the camera-equipped E25, so it's worth a look if your floor tends to be busy. You'll still want to clear small hazards first, and weigh today's price gap against each model's carpet and mopping results.

Specs

Full specifications

Claimed suction20,000PaSource: eufy
NavigationLaser (LiDAR) mapping with multi-floor mapsSource: eufy
Obstacle avoidanceRGB camera and LEDSource: eufy
MoppingHydroJet self-cleaning roller, up to 360 cleans a minute, 3.3lb (1.5kg) downward pressure; lifts on carpetSource: eufy
DockSelf-emptying (3L bag), 2.5L clean and 1.8L dirty water tanks, roller washing, 95–122°F (35–50°C) hot-air drying, detergent dispensingSource: eufy
Self-empty intervalUp to 75 daysSource: eufy
Obstacle clearance0.8in (21mm)Source: eufy
Run time125 minutes vacuum and mop; 216 minutes vacuum only (standard mode)Source: eufy
Robot size12.83 × 13.72 × 4.40inSource: eufy
Dock size14.55 × 18.18 × 17.19inSource: eufy
ConnectivityApp, Wi-Fi and BluetoothSource: eufy

Each specification names its source. Manufacturer claims are not independent test results; unconfirmed figures are labelled.

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