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What reviewers found

Two home tests, and they don't agree. TechRadar used it as their main vacuum for a fortnight and found it fast, confident and good at pickup. Tom's Guide needed about four mapping attempts and watched it crush cereal rather than collect it. Both loved the tiny dock and big dust bag, and both dismissed the wet-wipe mop. The gap looks partly down to the mess each one used, so think about what usually ends up on your floor before you buy.

TechRadar, hands-on, 2 weeks at home, Sept 2025 · Tom's Guide, hands-on, Nov 2025

  • Hard floors

    Mixed results

    Fine dust and grit suit it, larger crumbs don't. TechRadar found it picked up plenty of dust even on a low setting, but Tom's Guide saw it crush most of its cereal on hardwood rather than collect it, though kitty litter came up completely.

  • Carpet and rugs

    Mixed results

    TechRadar saw most oats cleared from carpet in one pass. Tom's Guide found cereal too big for the narrow brush opening, so only a small share came up from carpet.

  • Pet hair

    Not enough evidence

    Only Tom's Guide tested pet hair, finding it picked up most but not all, and hair needed clearing from the brush now and then.

  • Mopping

    Reviewers found problems

    The mop is a disposable wet wipe. TechRadar saw soy sauce smeared across tiles and dried ketchup untouched, and Tom's Guide said it isn't really a mop at all.

  • Navigation and obstacles

    Mixed results

    TechRadar found it fast and confident around furniture, though it bumped the dog and pushed a water bowl. Tom's Guide's first map was almost entirely wrong and took about four attempts to get right.

  • Dock and upkeep

    Reviewers rate it highly

    Both testers liked the tiny dock. TechRadar kept it under a bed, and Tom's Guide expected its 4-litre bag to last about two months, leaving little to do beyond clearing the brush.

  • App and software

    Mixed results

    TechRadar found the app workable but with some illogical quirks. Tom's Guide liked its maintenance reminders, but found you can't add missed areas to a bad map by hand, only remap.

  • Noise

    Mixed results

    Quiet cleaning, noisy emptying. Tom's Guide measured about 50dB while cleaning, and TechRadar also found it fairly quiet, but both found the auto-empty cycle loud; you can make it run less often.

  • Reliability and support

    Not enough evidence

    None of the reviews we use ran it long-term or judged SwitchBot's support yet.

  • Value

    Mixed results

    Buy it on sale. TechRadar felt you pay a premium for the small size at full price, and Tom's Guide advised against paying full price given how often it's discounted.

Verdicts come from independent, hands-on, finished reviews. An area needs at least two of them before we say more than “Not enough evidence”. We don't score robots ourselves. How this works

Tiny robot, tiny dock

TechRadar measured it at 24.8cm across and liked how it squeezed into narrow spots. The dock was small enough to live under their bed, yet it holds a 4-litre bag. Tom's Guide found the dock a little smaller than the K10+ Pro's and liked its wooden top, but it still needs a wall behind it and a clear runway in front. The robot itself is normal height, so the win is width, not getting under low furniture.

Pickup depends on the mess

TechRadar saw most oats cleared from carpet in one pass, and a stubborn tea spill was mostly gone after a second run on full power. Tom's Guide got very different results with Cheerios: only 40% came up from hardwood and 30% from carpet, because the cereal couldn't fit through the narrow brush opening and got crushed instead. Kitty litter came up completely, and pet hair scored 65 to 70%. Fine dust and grit suit it; larger crumbs, cereal or kibble don't.

Mapping went very differently

TechRadar found it fast and confident around permanent furniture. Tom's Guide's first map was almost entirely wrong: the robot circled one small spot, reported invalid map data and took about four attempts to get it right. You can't add missing areas by hand, so the only fix is another mapping run. Nobody has shown why the two homes differ. Watch the first map closely and redo it straight away if it looks off.

The mop is a wet wipe

Mopping means clipping a disposable wet wipe onto a plate under the robot. TechRadar found it fiddly to fit, and in their test soy sauce got smeared across the tiles while dried ketchup didn't budge. Tom's Guide said it's not really a mop at all. TechRadar also found the dock can't sit inside a no-mop zone, which limits where it can go if you use the wipe. Treat the K11+ as a vacuum and keep your usual mop.

Quiet cleaning, noisy emptying

Tom's Guide measured about 50dB while it cleaned, quieter than the K10+ Pro, but found the emptying cycle unpleasant. TechRadar agreed the emptying is loud and suggested making it happen less often in the app. Battery life wasn't a problem in either home, and Tom's Guide never saw it run out mid-clean in a compact flat. Expect to pull hair off the brush now and then, as Tom's Guide did.

Our take

Should you buy the K11+?

Best for: Small homes with low furniture and little space for a dock. Skip it if: You want it to scrub floors or wash its own mop.

buy the K11+ for a small, cramped home where there is nowhere to put a normal dock and the mess is mostly dust and hair. If you can empty the bin yourself, TechRadar points out the Roborock Q7 M5 costs less and mops far better.

The K11+ is SwitchBot's replacement for the K10+ Pro. The robot is about 25cm across, so it fits gaps between furniture that normal-sized robots cannot, though it is a normal height and will not slide under a low sofa. Its self-emptying dock is one of the smallest around yet still holds a big dust bag. The mop is a disposable wet wipe on a plate.

The two tests disagree. TechRadar used it as its main vacuum for a fortnight and found it fast and confident around furniture, with most oats cleared from carpet in one pass. Tom's Guide's first map was almost entirely wrong and took about four attempts to get right, and it saw most of its cereal crushed rather than collected because the pieces would not fit through the narrow brush opening, though kitty litter came up completely. Both loved the tiny dock, which TechRadar kept under a bed, and both found the emptying cycle loud. Neither thought the wipe was worth fitting: TechRadar saw soy sauce smeared across tiles, and Tom's Guide said it is not really a mop at all. Both advise buying it on sale rather than at full price.

Where to buy

Where to buy the K11+ in United States

No verified retailer listed in United States. Switch market above, or see the alternatives below.

Before you buy

The questions people ask about this one

Does it fit under low furniture?

Probably not under very low pieces. It's narrow but about as tall as most robots: 98.5mm on the specifications, and TechRadar measured 9.2cm. It's built to get between furniture, not under it. Measure your lowest gap before you buy.

Will it avoid cables and pet mess?

Not reliably. TechRadar saw it drive into the dog, push a water bowl across the room and suck up a ribbon standing in for a cable. It hit a shoe once but went round it the next time. Tidy the floor before each run.

Is the mop worth using?

No. It's a disposable wet wipe that the robot drags along, and TechRadar found it smeared soy sauce and left dried ketchup alone. Tom's Guide agreed it isn't a real mop. Buy something with spinning pads or a roller if mopping matters.

How often do I have to empty anything?

Rarely. the specifications claims the dock's 4-litre bag lasts up to 90 days, and Tom's Guide estimated about two months. You'll still need to clear hair from the brush from time to time; the app reminds you when parts need attention.

How big is the dock, and is it loud?

Tiny: about 24 × 18 × 25cm by TechRadar's measurement, small enough for under a bed. The emptying cycle is loud, and Tom's Guide found it unpleasant, but you can reduce how often it runs.

Does it work with Apple Home?

Yes. It supports Matter, so it can be controlled from Apple Home, Alexa or Google Home without an extra hub, per the specifications. TechRadar lists the same Matter support. You still use the SwitchBot app for maps and settings.

Alternatives

Other robot vacuums to compare.

See all models →
Roborock Q7 M5 / M5+
Roborock

Q7 M5 / M5+

Why consider it: Testers found good pickup of debris and hair, with a compact charging dock.

The compromise: There's no self-emptying, and it needs help around cables, rugs and small clutter.

Independently reviewedView profile →
Tapo RV20 Max Plus
Tapo

RV20 Max Plus

Why consider it: Mapped vacuuming and automatic emptying in a fairly compact package.

The compromise: Its simple mop is a light wipe, and it gets caught on low furniture and loose objects.

Independently reviewedView profile →

Specs

Full specifications

Cleaning systemVacuum, with a disposable wet-wipe mop attachmentSource: SwitchBot
Claimed suction6,000PaSource: SwitchBot
NavigationLDS LiDAR mapping with PSD side sensorsSource: SwitchBot
DockAuto-empty station, 4L antibacterial dust bag, up to 90 daysSource: SwitchBot
Threshold clearanceUp to 0.7in (1.7cm)Source: SwitchBot
Dimensions248 × 248 × 3.9in (98.5mm)Source: SwitchBot
Weight5.1lb (2.3kg)Source: SwitchBot
Battery3,200mAhSource: SwitchBot
ChargingUnder five hoursSource: SwitchBot
Connectivity2.4GHz Wi-Fi and Bluetooth; Matter compatibleSource: SwitchBot

Each specification names its source. Manufacturer claims are not independent test results; unconfirmed figures are labelled.

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Sources

Where this page’s findings come from